The BAO Analytics Platform, a SaaS product, is a comprehensive, cloud-based solution designed to ingest, align, and analyze multiple and varied datasets in real-time. It leverages a curated library of public data and integrates seamlessly with popular machine learning (ML) and business intelligence (BI) tools, enabling users to uncover innovative insights.
BAO Systems (full-time employee)
2020 – 2025
Strategy
Visual
Interaction
Product Owner
Backend Software Engineers
Frontend Software Engineers
System Administrator
UX Design Lead
Surveys are conducted to understand the needs and preferences of current and potential user groups. These surveys help identify user demographics, usage frequency, workflow patterns, and areas of satisfaction or dissatisfaction. The insights gathered are used to enhance usability and tailor the platform to better meet user needs.
Interviews are held to gain in-depth insights into user experiences, needs, and challenges. These conversations help us understand how users interact with the platform, identify pain points, and gather detailed feedback on specific features.
User personas are created to represent the different types of users who interact with the platform. These personas help in understanding the diverse needs, goals, and behaviors of various user groups. By developing detailed user personas, we can tailor the platform's features and user experience to better meet the specific requirements of each user segment.
Sofia Patel
30 years old
Project Manager
Ensuring our clients' data systems are robust and reliable is my top priority.
Sofia leads implementation projects at Company C, where she manages the setup and configuration of data systems for clients. She frequently uses the BAO Analytics Platform to set up data pipelines, create views, and perform data quality checks.Despite facing challenges such as platform bugs and login issues, Sofia navigates the platform to deliver on client requirements and ensure their satisfaction. Her expertise and dedication ensure that clients receive reliable and effective data solutions.
Usability testing is conducted for the BAO Analytics Platform, utilizing both moderated sessions and A/B testing. These methods help ensure that the platform is user-friendly and meets the needs of its diverse user base by identifying areas for improvement and validating design choices.
After understanding the needs of the users and as part of our product differentiation strategy, a data browser was added to the platform. This feature includes a basic SQL editor that is incorporated into the platform, making it easy to use even for those who are not SQL experts. The data browser allows users to query and explore data effortlessly, enhancing their ability to gain insights and make data-driven decisions.
The Workflows section allows users to create and manage data workflows within the platform, a series of automated steps for processing and transforming data.
When an admin resets a user's password, the user will receive a link in their email to reset their password. This process has been designed with all considerations in mind, including scenarios where the link may not work or expire.
Lars Øverland, CTO at BAO Systems, presenting the BAO Analytics Platform at the DHIS2 Symposium 2024 in Washington, DC (left) and at the Impact First Summit 2024 (right). The platform connects data from DHIS2 among other sources, showcasing its versatility and integration capabilities.
